Privacy Policy

1. Each time you use this website (Shishalove Greece I.K.E.)  you are bound by the privacy policy in force from time to time and you should read this text each time you use the website and make sure that you accept it.

2. The personal data you provide to us will be processed and kept in a file under the responsibility of Shishalove Greece I.K.E for the following purposes: i.the development, execution and implementation of the contract of sale and purchase for the products you have purchased, or any other contract between you and us, ii.the processing of your requests; and iii. the provision, with your consent, of information regarding Shisha Art’s products, which includes, with respect to the aforementioned products, the sending of commercial correspondence by e-mail or other equivalent electronic means (such as SMS). If you are a registered user, you can change your preferences regarding the sending of such updates by referring to the website “PROFILE USER”, where you have the ability to edit your preferences. iv. In the event that you provide us with personal information of a third party, you are responsible for having informed the said person about the use of his/her data and to have obtained his/her explicit consent that this information is given for the purposes explained above. In case you have purchased a product or a gift card, the personal information of the third party you have provided to us will be used for the following purposes: a) managing the delivery and / or verifying the correct delivery of the respective product and b) answering any queries or serving requests that either you or the third party may formulate.

3. Shishalove Greece I.K.E (VAT EL801741883), based at Konstantinoupoleos 15, 54639 Thessaloniki, as the controller of the file, undertakes to ensure the confidentiality of your personal data and to ensure the exercise on your part of the rights of access, correction, deletion and opposition by sending an e-mail to [email protected] address, to the “Protection of Personal Data” account. If necessary, we will ask you to provide us with a photocopy of your identity card, passport or other valid documentary evidence.

4. In order to fulfill the purposes of clause 2 above, we hereby inform you that by registering and providing information through this website, you expressly authorize us to disclose and/or transfer such information to third party controllers, information collection centres, financial institutions or other third-party service providers; who assist in our business functions (such as fraud detection, account collection, corporate and reward programs, technology service providers, financial transaction management, logistics services, transport, order management and customer services, and/or analysis of transactions made through the website in order to provide our users with adequate guarantees in purchasing transactions, etc.) or that are necessary for the manage your purchases. By providing us with information on this website or otherwise with us, you expressly authorize us to disclose and process your information as described above. Your consent to such access/disclosure includes those cases where, for the effectiveness of the provision of the services, suppliers may be established in the United States of America or in other countries or regions outside the European Economic Zone.

5. The user (you) hereby ensures that the information provided is correct and accurate and is bound to disclose any change or modification thereof. For any loss or damage caused to the website or to any third party responsible for the website due to the provision of incorrect, inaccurate or incomplete information in the registration fields, the sole responsibility will lie with the user.

6. Cookies: On this website we use cookies, small file texts with information about your navigation on the website, whose main objective is to improve your experience as a user of our website. Information about Cookies What are cookies? A cookie is a small text file that the website installs on your computer, phone or any other device, with information about your browsing on that website. Cookies are necessary because they facilitate and make browsing friendlier, without harming your computer. Although in this policy the general term cookies are used by the website as a basic method of storing information, the browser’s “local storage” area is used for the same purposes as cookies.In this sense, all the information included in this section also applies to this “Local Storage”. For what purpose are cookies used on this website? Cookies are a necessary factor in the way our website works. The main goal of our cookies is to improve your browsing experience. For example, cookies help us remember your preferences (language, country, etc.) when browsing and on future visits.

The information gathered in cookies allows, among other things, the improvement of the website, through the evaluation of the numbers and usage patterns, the adaptation of the website to the individual interests of users, the improved speed of searches, etc.
In some cases, with your prior consent we may use cookies, tags or other similar systems to obtain information that allows us to show you from our website or third-party websites or by any other means, advertisements based on the analysis of your browsing habits. For what purposes are cookies NOT used on this website? We do not store sensitive information, personally identifiable information such as your address, password, credit or debit card details, etc. in the cookies we use. Who uses the information stored in cookies? The information stored in the cookies of our website is used exclusively by us, with the exception of those below that will be identified as “third-party cookies”, which use and manage external companies to provide us with services we request to improve the services and the user experience while browsing our website. The main services for those who use these “third-party cookies” are the receipt of access statistics and the guarantee of made payment transactions. How can I avoid the use of cookies on this website? If you prefer to avoid the use of cookies on this page taking into account the above limitations, you must first disable in your browser the use of cookies and then delete the cookies stored in your browser, which are associated with this website. You can use this feature to prevent the use of cookies at any time. Download / Delete Data Under the GDPR: In our online store you have the ability to download or delete the personal data collected from us. In case you are a registered user you will have to login to your account and by clicking on your account icon you will see the two options (Delete and View) that we have prepared for you. In any other case or if you have ordered as a visitor to our online store you can still request the sending of your data or their deletion by sending us an email through the information you will find on our contact page.

How can I disable and delete the use of cookies? To restrict, block or delete cookies from this website, you may at any time modify your browser settings in accordance with the rules we indicate below. Although the customization
each browser is different, the setting of cookies is usually done from the menu of “Preferences” or “Tools”.